Privacy Policy

Last updated: February 17, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. We process Your Personal Data only where we have a valid legal basis to do so, as described in the "Legal Basis for Processing" section below.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Aivinya Inc., 1007 N Orange St., 4th Floor, Wilmington, Delaware, United States, 19801.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Delaware, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to InfraHive AI, accessible from https://infrahive.ai

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. Where required by law, we use non-essential Cookies only with your prior consent, which you provide through our cookie banner or consent tool, and you may withdraw your consent or change your preferences at any time. Essential Cookies do not require consent as they are necessary to provide the Service. You can also instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).


Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Client and Service Data (Zero Retention and No Transfer)

This section applies to data that our clients and customers submit to, or process through, InfraHive's services, platforms, and AI models ("Client Data"). This is distinct from the website information described elsewhere in this Privacy Policy (such as your email address, name, and Usage Data collected when you browse our Website).

With respect to Client Data, the Company acts as a processor (and, under applicable United States laws, a service provider) that processes Client Data solely on the documented instructions of the client and only to the extent necessary to provide the Service.

Zero data retention. Client Data is processed only for the purpose of delivering the requested Service and is not retained after processing is complete. We do not store Client Data beyond the duration required to perform the Service, and we do not use Client Data to train, fine-tune, or improve our own or any third party's AI or machine learning models.

No transfer or sale. We do not sell, rent, or share Client Data, and we do not transfer Client Data to third parties except as strictly necessary to provide the Service under confidentiality obligations, or where required by law. Client Data is not moved outside the infrastructure, environments, or regions agreed with the client.

Any processing of Client Data is governed by the applicable service agreement or data processing agreement (DPA) between the client and the Company, which prevails in the event of any conflict with this Privacy Policy in respect of Client Data.

Retention of Your Personal Data

Client Data processed through our services is subject to a zero data retention policy and is not retained after processing is complete, as described in the "Client and Service Data" section above. The retention terms below apply to the Website information we collect (such as your email address, name, and Usage Data).

The Company will retain such Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Client Data is not transferred outside the infrastructure, environments, or regions agreed with the client, as described in the "Client and Service Data" section above. The following applies to the Website information we collect (such as your email address, name, and Usage Data).

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Where we transfer Personal Data of individuals in the European Economic Area, the United Kingdom, or Switzerland to a country that has not received an adequacy decision, we implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses (SCCs), to ensure your data receives an equivalent level of protection. You may request a copy of the relevant safeguards by contacting us.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Legal Basis for Processing (GDPR)

If You are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process Your Personal Data only where one of the following legal bases under the General Data Protection Regulation (GDPR) applies:

  • Consent — where you have given us clear consent to process Your Personal Data for a specific purpose (for example, non-essential cookies or marketing communications).
  • Contract — where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legal obligation — where processing is necessary to comply with our legal obligations.
  • Legitimate interests — where processing is necessary for our legitimate interests (such as securing and improving our Service), provided these are not overridden by your rights and freedoms.

Where we rely on your consent, you have the right to withdraw that consent at any time.

Your Data Protection Rights (GDPR)

If You are located in the EEA, the United Kingdom, or Switzerland, you have the following rights in relation to Your Personal Data:

  • Right of access — to request copies of Your Personal Data.
  • Right to rectification — to request correction of inaccurate or incomplete data.
  • Right to erasure — to request deletion of Your Personal Data.
  • Right to restrict processing — to request that we limit how we use Your Personal Data.
  • Right to data portability — to receive Your Personal Data in a structured, commonly used, machine-readable format.
  • Right to object — to object to our processing of Your Personal Data, including for direct marketing.
  • Right to withdraw consent — where processing is based on consent, to withdraw it at any time.
  • Right to lodge a complaint — to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, please contact us at team@infrahive.ai. We will respond to your request in accordance with applicable data protection law.

EU / UK Representative

Where required under Article 27 of the GDPR, the Company will appoint a representative in the European Union and/or the United Kingdom for data protection matters. To contact our representative, or to request their details, please email team@infrahive.ai.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Your California Privacy Rights (CCPA/CPRA)

This section applies to residents of California and describes your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA").

Categories of Personal Information We Collect

In the preceding twelve (12) months, we may have collected the following categories of personal information:

  • Identifiers — such as your name, email address, and IP address.
  • Internet or other electronic network activity — such as browsing activity and Usage Data related to our Service.
  • Commercial information — such as records of services requested or obtained.

Sources and Business Purpose

We collect personal information directly from you, automatically through your use of our Service, and from service providers acting on our behalf. We use this information for the business and commercial purposes described in this Privacy Policy, including to provide, secure, and improve our Service and to comply with legal obligations.

We Do Not Sell or Share Your Personal Information

We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising, as those terms are defined under the CCPA/CPRA. We have not sold or shared personal information in the preceding twelve (12) months. If this changes, we will update this Privacy Policy and provide a "Do Not Sell or Share My Personal Information" mechanism.

Your California Rights

  • Right to know / access — to request the categories and specific pieces of personal information we have collected about you.
  • Right to delete — to request deletion of the personal information we have collected from you.
  • Right to correct — to request correction of inaccurate personal information.
  • Right to opt out — to opt out of the sale or sharing of your personal information (we do not sell or share).
  • Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Exercise Your Rights

You may submit a request by emailing us at team@infrahive.ai. We will verify your request using the information associated with your account or interactions with us. You may use an authorized agent to submit a request on your behalf, provided you give the agent written permission and we can verify the agent's authority.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. In the European Economic Area and the United Kingdom, the minimum age of consent for data processing is 16, or such lower age (not below 13) as set by an individual member state; we do not knowingly process the Personal Data of children below the applicable age without verified parental or guardian consent. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from a child below the applicable age without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: team@infrahive.ai