InfraHive connects to your ServiceNow, Jira, or ticketing system, learns your resolution patterns, and deploys agents that handle L1 IT incidents — 24/7, with full audit trail.
trusted by teams & investors
IT teams are buried in repetitive incidents
L1 IT incidents take an average of 3–5 hours to resolve. Most of that time is spent on triage and diagnosis, not actual resolution.
40–60% of IT tickets are repetitive password resets, access requests, and known-issue lookups. Your senior engineers shouldn't be handling these.
Teams ignore 30%+ of monitoring alerts because they can't distinguish signal from noise. Critical incidents get buried in the backlog.
From alert to resolution — automatically
InfraHive learns your incident patterns and executes your runbooks, so your engineers focus on what matters.
InfraHive analyzes incoming incidents against your historical resolution data to automatically classify severity, assign categories, and route to the right team — in seconds, not hours.
See InfraHive triage and resolve incidents using your actual runbooks. Live in one week.